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KENPACK
Journal
Compliance12 May 2026 · 4 min read

Why heat-treated pallets clear customs — and untreated ones don't

ISPM-15, KEPHIS and the IPPC mark, explained — and what they mean for your export cargo.

Why heat-treated pallets clear customs — and untreated ones don't

If you export on wooden pallets, the difference between cargo that moves and cargo that waits often comes down to one thing: whether the wood was heat-treated. Here's what the standard requires, and why it matters.

What ISPM-15 actually requires

ISPM-15 is the international phytosanitary standard for wood packaging used in global trade. It exists to stop pests and fungi hitching a ride across borders inside untreated timber. Most destination countries enforce it — packaging that doesn't comply can be refused, treated at your cost, or destroyed.

Heat treatment, not chemicals

Heat treatment raises the core temperature of the timber for a set time to eliminate pests and fungi — no chemical fumigants involved. The benefits compound:

  • Eliminates pests and fungi from the wood
  • Accepted for international trade under ISPM-15
  • More durable than non-heat-treated wood
  • Still fully recyclable and repairable

The IPPC-KE-013 mark

Kenpack is accredited by KEPHIS, the Kenya Plant Health Inspectorate Service, and assigned the registration mark IPPC-KE-013. That mark on a pallet is your proof of compliant treatment — the stamp customs officers look for.

What it means for your shipment

Specify heat-treated, ISPM-15 pallets for anything crossing a border, and keep the IPPC mark visible. It's the cheapest insurance you can buy against a held container.

Need packaging that ships?

Tell us what you're moving — we'll spec it and quote you fast.